Privacy Policy and Data Handling

Your privacy is important to us. This policy details how Jarunoveliax collects, uses, and protects your information when you visit or use our services.

Information We Collect

We only request data relevant to providing cleaning services and communicating with clients.

• Contact information, such as name, address, email, and phone number is collected to process service requests.
• Details about the property and service preferences help us tailor our offerings to your needs.
• Emails, phone calls, and booking history allow us to follow up or provide ongoing support.
• Technical data, such as browser type and site usage, may be captured for website improvement.

How We Use Your Data

Personal information is used for delivering services and maintaining communication with you.

• To confirm bookings, provide service updates, and address your requests.
• To improve the quality of our offerings based on your feedback and service usage.
• To ensure security and respond to client support needs effectively.
• To comply with legal, regulatory, and contractual requirements in the UK.

Legal Basis for Processing

We handle your data following UK data laws and GDPR guidance.

Your data is processed with your consent for service provision, and as required by law, under UK GDPR regulations. You may withdraw consent at any time by contacting us.

How We Share Information

Your personal information is never sold and is only shared when necessary.

• With contracted cleaners and team members strictly for carrying out your requested service.
• With IT and administrative providers for website management and secure communications.
• If legally required, with regulatory authorities or as necessary to protect our rights or comply with law.

Data Security

We implement technical and organisational measures to secure your data against loss or unauthorised access. Access is limited to authorised personnel. Your information is stored using secure servers and encrypted protocols, and reviewed regularly for continued safety.

Your Rights

You have clear rights regarding your data, in line with GDPR and UK law.

• Right to access and receive a copy of your personal information held by us.
• Right to request correction of inaccurate data or deletion where permitted by law.
• Right to restrict processing or object to certain uses of your data.
• Right to lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies & Tracking

Our site uses cookies only for essential functionality and performance insight. You can adjust preferences in your browser or find details in our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

If you wish to exercise your data rights, have questions, or need support regarding privacy, please reach our team below.

Policy Updates and Changes

We update this privacy notice as needed for compliance and improvements. Material changes will be highlighted on this page before coming into effect.